Dear customers! Due to potential external threats to transaction security, we strongly recommend following these guidelines when converting electronic currency:
- Always verify the identity of the person to whose details you are about to send funds. This can be done by making a personal call or requesting information about the status of the counterpart’s wallet via the payment systеm’s website;
- Be very careful when entering the “Account Number” of the recipient. A mistake in this field could result in sending funds to an unknown destination, and recovery will be impossible;
- Do not provide loans using “irrevocable” electronic payment systems. In such cases, the likelihood of encountering fraud is significantly higher;
- If you are offered a payment method different from the one specified in the instructions of our service, refuse to make the payment and inform our specialist about the situation. The same applies to payments for requests that were not created by you;
- Do not transfer third-party funds through your own bank accounts. There have been cases where such transactions, made for a fee, led to the account holder unknowingly becoming involved in financial crimes;
- Always verify the information received in your email with the exchange office staff.
Our service and similar ones do not provide loans, do not take funds from users as loans or with interest, and do not accept donations. If you receive suspicious messages from us or with similar details, refrain from following the instructions in them and immediately report the incident to our support team.
We care about your financial well-being.